Preferred PT Billing

FAQ

We have been in the medical billing industry since 1990. Our commitment is to proper coding, thorough claims filing and diligent follow-up.

We edit the claim submissions for accuracy and maximum reimbursement. Educating providers about changes in coding, bundling and policy benefits are some of the many issues important to us.

We manage group/individual health insurance, Workman's Compensation, Medicare, and personal injury accounts.

We will implement our billing and collecting system to your practice by meeting with you to discuss your current policies, procedures and reimbursement.

We are prepared to give patients "explanation of benefits" in a composed, clear and concise manner. Our goal is to develop patient relationships that will satisfy our clients and achieve rapid payment of the patient's obligations.

Our Service

Our staff regularly communicates with your office to insure that the practice's charges are submitted daily, as

well as to discuss authorizations, insurance benefits, remittances, rejections and unpaid claims.

Our staff monitors the primary, secondary and patient payments, and responds to all calls from third-party payers

and patients. We handle these contacts professionally and thoroughly, reporting any problems or complaints to you

immediately.

Tracking of all open claims ensures appropriate follow-up, which yields reimbursements in a timely manner.

All checks are paid directly to your office. EOBs and copies of checks are sent to our office for accounting once a week.

Delinquent Accounts are generally handled through a 45-day series of statements and "opportunity to pay" period.

Your Account Manager meets periodically with you to analyze practice reimbursement. For example, our research and development team may suggest improvements related to your billing codes, modifiers, diagnosis codes, and regulatory changes in reimbursement and/or benefits.

Optimize billing: Our certified coders ensure that you receive the maximum reimbursement for all procedures.

Rapid and accurate claims submission: Claims are submitted error-free within 48 hours so you are reimbursed quickly. Claims are scrubbed for accuracy creating fewer denials and delays in reimbursements.

Accelerate collections: Your accounts receivable becomes a usable asset once collected. Our clients experience an average improvement of 24% in A/R days giving them faster access to their cash.

Decrease internal costs:  Your facility will no longer need to maintain a billing department, eliminating the costs associated with salaries, benefits, and training.  In addition, it can free up office space that can be used for revenue-generating purposes.

Categorize and track denials:  We identify trends and weaknesses in the process by logging your denials.  This allows you to decrease the number of denials by eliminating all controllable causes.  We also hold the managed-care companies accountable for timely and accurate reimbursement.

Correcting payments:  Our highly trained staff is able to instantly recognize incorrect payments.  Payers are contacted promptly in the event of correction so we can enforce proper payment.

Benefits to our service